Delivery Information

 Turn Around Time

Products purchased directly from our online store will be personalised (if applicable) and be packaged ready for dispatch within 2 working days of order. Custom made products will generally be ready for dispatch within 5 working days, however this will depend on availability of materials. A definite turn around time will be given once your order is finalised.  If for some reason your items can not be dispatched within that time frame, a member of our team will contact you immediately to discuss the delay and make sure it will still meet your time requirements.

BINDERY CLOSURE DATES 2021/2022:

The bindery will be closed from December 22nd until January 15th.  Any orders received from December 22nd will be dispatched after January 15th (plus the usual lead time)

Delivery

Shipping times vary depending on the state and region that your parcel is being delivered to.  We use Australia Post EXPRESS for all postage within Australia.

Christmas Delivery 2021

Our cut-off date for Christmas Delivery is Monday 13th December for all parts of Australia excluding W.A. and N.T.  The cut-off date for delivery to WA and NT is Wednesday 8th December. 

Please make you purchase by 11.59 AEDT on these date for delivery before Christmas.

EXPRESS (1-2 BUSINESS DAYS): $14.95 (AUD)

Express delivery times are usually 1-2 business days from time of dispatch. (Please check the turn around time for your product as described above and allow for this PLUS the delivery time)
**Whilst most express orders are received within 1-2 days of dispatch, please allow up to 4 business days, depending on the time of purchase and your delivery address.

Express Post will be delivered the next day within the Express Post Network (please check to make sure you are within this network before opting for Express post)

You will be sent a shipping confirmation and tracking code once your parcel is on its way.  

Click here to track your purchase

 Approximate Delivery Times (Australia Only)